I revamped DP Portal onto the new Design System, simplifying core workflows and boosting platform performance for 6,000+ monthly internal users.
I built the mobile extension for IoT device maintenance, adapted from desktop for industrial sites with gloved-hand usability.
I led a digital lead intake tool for 1,500 agents, using intuitive interactions to preserve human proximity with prospects.Â
I co-built a robust security UX to speed up navigation, enable fast incident detection, and cut resolution time.Â
I worked on scaling accessible UI for global webshops and optimizing back-office user flows to handle large data volumes.
