B2E · Dataviz · Mobile App · Web
IoT Maintenance
Operate and maintain devices and gateways forÂ
industrial sites
ClientÂ
TotalEnergies
Scope
1 → n
Technology
Thingworx
Year
2025 - present
My results
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I presented an UX audit to the product team to priorise UX optimization. Â
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I enforced web accessibility compliance.Â
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I created new components for mobile usage with gloves from existing Design System of desktop.Â
Highlights
Context
The starting point
TotalEnergies uses cybersecured ThingWorx gateways to centralize industrial data, enabling app deployment for real-time operations, predictive maintenance, and energy tracking across production sites.
Product goalÂ
By spotting flawed device and gateway data, IoT platform dashboards drive predictive maintenance and ensure data integrity.
My objectives
My mission was to improve the experience of users for both instrumentists and maintenance operators in order to agir vite en cas de défaillance d'un des capteurs.:
​
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UX coaching:Â An ergonomic audit of the desktop version was requested to assess the current state of the platform, it was an opportunity to identify quick wins for continuous improvement, such as fixing accessibility colors, wordings, or user flows.
Case study: Ergonomics Audit
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UX+UI delivery: Expanded the platform to mobile, specifically optimized for glove-friendly use in industrial environments.
Case study: ATEX extension
Case study: Ergonomics audit
Device concerned
Desktop
My [personal] objective
For this ergonomics audit, I combined Amélie Boucher's criteria with the AFNOR standard. Using AI allowed me to speed up the process while double-checking my own analysis.
↪ Evaluation matrix (slidehow extract)
VerdictÂ
↪ Device dasbhoard evaluation (slidehow extract)
Some elements are identified only by myself and some were suggest to add by AI reviews. Then, I established a synthetic presentation to sum up and classify by severity.Â
↪ Before/After a part of quick fixs are implemented
What I have learned
Despite lacking an initial product presentation, I quickly grasped key expectations. The team praised the quality of my analysis, allowing us to co-create evolution roadmaps for current and future dashboard technologies. However, the lack of direct end-user interaction remained a drawback in fully validating usage choices.
↪ Operators with gloves
Case study: ATEX extension
Goal
Scaling the IoT platform to mobile: Empowering maintenance operators with safety-compliant, glove-friendly digital workflows.
Device concerned
ATEX
Project objective
Replace manual device-by-device field inspections with an intuitive mobile IoT platform, empowering maintenance operators to monitor device health in real time and enable proactive maintenance.
UI constraints
Because an ATEX equipment engineered for glove use, the screen features higher touch sensitivity than an iPhone, but with lower targeting precision. The UI adapts to this with larger touch targets and generous spacing.
↪ Gloves ISO sizing
TotalEnergies guidelines provided upfront best practices to accurately translate glove usage constraints into proper touch target sizes for physical/haptic interactions.
↪ Dual-size CTA optimization (bare hands vs. gloves)Â
↪ Extract of the ATEX documented flowÂ
↪ ATEX interfaces
What I have learned
Despite missing direct user testing before the pilot, strong team collaboration secured the project. We continuously iterated and streamlined user flows to guarantee seamless navigation, full compliance with industrial standards, and optimal efficiency—specifically designed for glove-friendly, on-site use.